ManeCastleBeautyAndSpa

---DO NO SKIP, PLEASE READ. DO NOT SKIP. PLEASE READ--- WHEN SCHEUDLING PLEASE BE AWARE THAT THERE IS A ZERO NO CALL NO SHOW POLICY, YOU WILL BE CHARGED IN FULL FOR YOUR SCHEDULED SERVICE. IF YOU CANCEL WITHIN 24 HOURS THERE WILL BE A INCONVENIENCE CHARGE OF 50 DOLLARS. BOTH PENALTIES ARE NONREFUNDABLE, NO EXCEPTIONS. Turn Around Policy Turn Around Time (TAT)— It takes up to 2 weeks to prepare wig units. Clients that needs to change or update order please email manecastle@outlook.com. Shipping available will be fed ex cost is $15.00 shipping within 3 to 5 days. No refund just store credit No kids | no extra people ALL SALES ARE FINAL! NO EXCEPTIONS! IF YOU ARE NOT SATISFIED WITH YOUR HAIR OR SERVICE, YOU MUST LET OUR STAFF KNOW BEFORE LEAVING YOUR SCHEDULED APPOINTMENT Let me know of any change you want before leaving; any change after leaving will cost. Deposits are required for ALL appointments. Deposits are non refundable. FOR BRAIDS STYLES ONLY OR RECURL STYLES. Arrive to your appointment with washed, blow dried and clean hair that is free of any chemicals. That is so that the products I use will not mix with yours. YOU WILL BE TURNED AROUND AT THE DOOR IF YOUR HAIR IS NOT CLEAN OR MANAGEABLE. THE DEPOSIT WILL NOT BE REFUNDED OR WILL NOT BE ABLE TO BE USED ON ANOTHER DATE! DEPOSIT - All Deposit are nonrefundable, nontransferable deposit is required for all appts. PAYMENT - Cash | Card No Checks LATE POLICY - After 15 minutes of being late your appt is cancelled, deposit is lost. NO CALL NO SHOW - You will be charged 100% of the balance. Fee cannot be transferred onto a new balance. Balance must be paid before rebooking is allowed. CANCELLATIONS - Use booking site up to 24 hours before appt to avoid fees). Deposit is lost. You will be responsible for full payment of inconvenience and not rescheduling your appointment. LAST MINUTE/SAME DAY CANCELLATIONS - (After 1pm on the night before appt) You will be charged a 50% fee of the balance and lose the deposit. RESCHEDULING - You are allowed to reschedule one time. After rescheduling once, you’ll need to cancel in your booking site at least 24 hrs before appt to avoid fees). If there are no times available/preferable times & you cannot make your appt, you will have to cancel in booking site and lose your deposit. Appts/deposits are nontransferable to anyone else or another date/time. You can not move to a day/time/month that you see is not unavailable Availability depends on your appt length! There is no same day rescheduling. See same day cancellation policy Policy for Mane Castle Beauty and Spa at our discretion some thing may be subject to our approval of any changes. Strictly in force We approve of this policy and guidelines. Thanks for choosing Mane Castle Beauty and Spa.